If you use forecasting at your dealership, and feel that you put a lot more effort into the process than the benefits you derive, you aren’t alone. Eighty percent of businesses contacted in a recent survey say they’re reaching less … Continue reading
Dealership owners set up trusts to protect their assets from a variety of threats, transfer their wealth to their heirs and reduce tax liability. Different kinds of trusts serve different purposes. To name just a few, there are simple/complex and … Continue reading
In the brave new world of customer behavior, a cynic might advise that, if you’re looking for loyalty, you’d be better off getting a dog than expecting unconditional devotion from your customers. Nonsense! Although it might take more know-how and … Continue reading
Sales force turnover has long been a stickler for dealerships, and it continues to be so in our post-recession environment. Survey results recently released by NADA University, the education and training arm of the National Automobile Dealers Association (NADA), reveal … Continue reading
When Hurricane Sandy hit the East Coast on Oct. 29, a tide of auto dealerships in New Jersey, New York, Connecticut and elsewhere shut their doors temporarily — some for days, some for weeks. In mid- November, Toyota announced that … Continue reading
It’s the end of the year, and you’re likely planning your moves for 2013. Auto dealerships often find setting, monitoring and meeting objectives for the coming year to be difficult tasks. For example, keeping track of what you wrote down … Continue reading
If someone asked you how you use your daily operating control report (or “DOC”), would you roll your eyes and think, sadly, of its lim- ited use, because you really can’t rely on its numbers? Many dealership owners say their … Continue reading
9 tips for selecting the right person and making it work. Not everyone looks forward to retirement. Some businessmen can’t imagine themselves sitting by a pond with a fishing pole — or whatever else your idea of retirement may be. … Continue reading