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Is your dealership ready for the next big disaster?

Posted on September 16, 2016

When Hurricane Sandy hit the East Coast on Oct. 29, a tide of auto dealerships in New Jersey, New York, Connecticut and elsewhere shut their doors temporarily — some for days, some for weeks. In mid- November, Toyota announced that … Continue reading →

Creating a meaningful daily operating report

Posted on September 22, 2015

If someone asked you how you use your daily operating control report (or “DOC”), would you roll your eyes and think, sadly, of its lim- ited use, because you really can’t rely on its numbers? Many dealership owners say their … Continue reading →